Last Updated: September 2026

Warranty Overview

Flaspinal offers limited warranty coverage only on products for which a warranty is explicitly stated on the applicable product page. Warranty availability and duration may vary by product.

The warranty information displayed on the product page at the time of purchase determines the coverage period applicable to that product. A product is not covered by a warranty unless warranty coverage is explicitly stated on its product page.

Warranty Coverage

For eligible products, the limited warranty covers defects in materials or workmanship that occur during normal use within the warranty period stated on the product page.

If an approved warranty claim is submitted during the applicable warranty period, Flaspinal may provide a repair, replacement product, replacement parts, or a refund, depending on the nature of the defect and product availability.

Flaspinal covers reasonable shipping costs required to resolve an approved warranty claim. Please contact us and receive instructions before shipping any product.

Warranty Period

The warranty period begins on the product’s delivery date and continues for the duration stated on the applicable product page at the time of purchase.

Because warranty duration may vary between products, customers should review the warranty information displayed on the specific product page before placing an order.

Warranty Exclusions

The limited warranty does not cover:

  • Normal wear and tear
  • Cosmetic damage that occurs after delivery
  • Damage caused by misuse, abuse, neglect, or accidents
  • Damage caused by improper assembly, installation, operation, maintenance, or storage
  • Damage caused by unauthorized modifications or repairs
  • Damage caused by using the product contrary to its instructions or intended purpose
  • Consumable components that wear through normal use, unless the issue results from a covered manufacturing defect

How to Request Warranty Support

To request warranty support, contact us before returning or shipping the product.

  • Provide your full name and order number
  • Identify the product and model
  • Describe the problem clearly
  • Include clear photos or videos when applicable

Email: contact@flaspinal.com

Phone: +1 (307) 357-8652

Our team will review the claim and provide the appropriate instructions. Please do not ship the product before receiving authorization and return instructions from Flaspinal.

Replacement and Resolution

The resolution of an approved warranty claim may include repair, replacement parts, a replacement product, or a refund. The appropriate resolution will depend on the nature of the defect, whether repair is practical, and product or part availability.

If an identical replacement is unavailable, Flaspinal may offer a comparable replacement or a refund.

Any refund issued for an approved warranty claim will be returned to the original payment method. Additional return and refund terms are available in our Refund & Return Policy.

Important Notice

Flaspinal does not provide a universal warranty duration for every product. Warranty coverage applies only when it is explicitly stated on the applicable product page, and the duration shown on that page determines the coverage period.

This limited warranty is separate from the 90-day return period described in our Refund & Return Policy.

Contact Information

Address: 531 Durango Ct, Casper, WY 82609, USA

Phone: +1 (307) 357-8652

Email: contact@flaspinal.com

Monday – Friday, 9:00 AM – 6:00 PM Mountain Time